Is a lack of training costing your team time, and impacting your service delivery?

Your team members are the backbone of your organisation. They are on the frontline every day dealing with students, setting the standard for quality and service and forming your reputation.

As a leader, it can be easy to forget this at times, making the crucial mistake of not continuing to invest in training your staff. However, the more equipped your staff are to handle their role, the fewer errors they will make, the less supervision they will require and the more productive they will be and as a result you will save time, money and improve the quality and consistency of your service delivery to your students and internal customers.

By upskilling and cross-skilling your team, you invest in your people, and in turn they invest in you. Well trained teams have lower staff turnover rates, a happier more positive culture and lower absenteeism.

Creating highly skilled, high performing teams

At DVE we help you increase the productivity and performance of your team by delivering fast, focused, and effective training, built especially for university staff.

If you aren’t sure what training they require, talk to us about sending out a survey to gain some further insights into what’s required.

In addition, for a more in-depth analysis we can perform a full Role review of your team or a Training Needs Analysis.

By talking to each team member individually and running focus groups, our specialists uncover their key functions and skill gaps. This gives you the opportunity to take a more strategic approach to team training to ensure that your team is performing at their best.

With training packages including:

  • Waste reduction and Lean initiatives
    • Process mapping and improvement
    • Microsoft suite; Excel, Word PPT
    • Outlook and email management
    • Work planning and practices
    • High performance teams

We not only help you upskill your staff, but also increase engagement, build a high performing team and foster a culture of excellence.

Contact us and create highly skilled and high performing teams. 

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